IntelektHR

Terms & Conditions – IntelektHR Management Solutions

1. Introduction Welcome to IntelektHR Management Solutions ("the Company"). These Terms and Conditions govern your use of our HR consulting services and cloud-based software. By engaging with us, you agree to comply with these terms, as well as any legal regulations governing our relationship.

2. Services Provided IntelektHR provides both HR consulting services and access to a proprietary cloud-based HR management system. These services may include, but are not limited to, payroll management, employee record management, compliance monitoring, performance reviews, training facilitation, and workforce planning.

3. Service Engagement Upon engaging our services, both parties will enter into a formal Service Level Agreement (SLA) detailing the scope of services, timelines, and deliverables. The SLA will outline the specific responsibilities of each party to ensure clarity and alignment on all operational aspects.

4. Fees & Payment After any agreed-upon trial or complimentary service period, the Client will be billed according to the fee structure outlined in the SLA. Invoices will be issued monthly, and payments must be made within 30 days of receipt. Failure to make timely payments may result in service suspension or additional fees.

5. Use of Cloud-Based System Clients using our cloud-based HR system are responsible for maintaining the confidentiality of their login credentials. Unauthorized use of the system due to client negligence will not be the responsibility of IntelektHR. We reserve the right to suspend or terminate system access in cases of misuse, breach of these terms, or suspected security threats.

6. Data Protection IntelektHR is committed to safeguarding the privacy of all client data. We comply with data protection regulations, including POPIA (Protection of Personal Information Act) for South African clients and GDPR (General Data Protection Regulation) for clients operating in the EU. Our full privacy policy details how client data is collected, stored, and used.

7. Intellectual Property All content, software, and intellectual property provided by IntelektHR remain the sole property of the Company. Clients may use the software for the duration of their service agreement, but it must not be copied, resold, or distributed without explicit permission. Violation of this clause may result in legal action.

8. Limitation of Liability IntelektHR will not be held liable for any indirect, incidental, or consequential damages arising from the use of our services or software. Our liability, in any case, will be limited to the fees paid for the services provided during the term in which the incident occurred.

9. Termination of Service Either party may terminate the service agreement by providing 30 days' written notice. In the event of termination, all outstanding payments must be settled before the release of any client data or records. The Company reserves the right to terminate services immediately in cases of misuse or illegal activity.

10. Confidentiality Both parties agree to maintain the confidentiality of all proprietary information exchanged during the course of the service relationship. This includes, but is not limited to, business processes, client data, financial information, and employee records.

11. Modifications to Terms IntelektHR reserves the right to modify these terms at any time. Clients will be notified of any significant changes, and continued use of our services will constitute acceptance of the revised terms.

12. Governing Law These Terms and Conditions are governed by the laws of South Africa. Any disputes or claims arising from the use of our services will be subject to the jurisdiction of South African courts.

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